[Resolved] Yatra Online / Yatratrip.in — ticket booking

 
1 Review
New Delhi, Delhi, India
 mayank232 on Dec 30, 2017
Dear sir,

I, mayank agrawal booked a ticket from patna to new delhi today (30.12.2017) spicejet pnr r6784s. After i made payment through credit card, i got a message for paying rs. 346/ more. Else, you mentioned that you will refund the payment made within 2-10 days.

This is highly unethical. As i had no option and continued paying rs. 346/ more (As i had doubts whether you would return my money), i object to your this practice.

I have been booking tickets through yatra. But this has created doubts in my mind about your intentions. You may please return the additional amount of rs. 346/ which you unethically charged.

Regards,
Mayank agrawal (Mob. No. [protected])
Complaint marked as Resolved Jan 31, 2018

Complaint Status


[Dec 30, 2017] Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Yatra Online / YatraTrip.in Customer Care's response, Dec 30, 2017
Dear Mayank,

Greetings from Yatra.com!

Would like to inform you that as we have checked the amount was short which was paid by you at the time of booking. Hence, we had received the extra payment of INR 346.00 from you and given you the confirmation of the ticket. Therefore, no refund would be applicable on this booking. For any further assistance feel free to connect with us.

Thanks
Yatra Care
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