[Resolved] Yatra Online / Yatratrip.in — ticket not booked but amount got deducted from my credit card | |||
Hi Team, I tried to book bus ticket (Trivandrum-Muvattupuzha) from Yatra(Mobile App) on 29th September, however due to some technical issue the ticket booking was unsuccessfuland app showed failed booking, also the amount got debited from my AXIS Credit card. Email : [protected]@gmail.com Kinldy help me in getting my money back as early as possible. Was this information helpful? | |||
Nov 5, 2019 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Sep 30, 2019 Yatra Online / YatraTrip.in Customer Care's response Dear Thomas, Greeting from Yatra.com! We regret the inconvenience you have faced, kindly allow us time to go through the complaint and assist you, we will connect with you shortly. Request your patience in the interim. Best Regards, Yatra Care Verified Support Oct 01, 2019 Yatra Online / YatraTrip.in Customer Care's response Dear Thomas, Greetings from Yatra.com! We apologize for the inconvenience caused to you. We would like to inform you that we have checked with our concerned team, and your payment of INR 229.00 has not been charged. Kindly contact your concerned bank for further status. Regards Yatra Care | |||
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