[Resolved] Yatra Online / Yatratrip.in — ticket not booked but money deducted | |
Sir i was booking a bus ticket on 17.11.2018 from Delhi to Chandigarh via using Yatra app due to some technical issues ticket not booked and screen shows blank. And 437 rupees deducted from my account. I called to Yatra customer care service they told me amount will refund within 24 hours but still yet it is not credited in my account. I am trying to call customer care but no one is responding. Please takes corrective action as soon. Thanks with regards. Md. Tanwir Siddiqui Mob number [protected]. Was this information helpful? | |
Dec 26, 2018 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Nov 21, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Mr. Siddiqui, Regret the inconvenience you have gone through. Request you to please share the registered email ID for us to assist you. Thanks, Yatra Care. Verified Support Nov 21, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Mr Siddiqui, Greetings from Yatra.com! We tried to connect with you on the shared number; however, could not talk as the call went unanswered. We would request you to kindly share your registered email ID to enable us to check the details and assist you with payment/refund status. Regards, Yatra Care Verified Support Nov 24, 2018 Yatra Online / YatraTrip.in Customer Care's response Thank you, we have requested team to check the payment status. Regards, Yatra Care
Verified Support Nov 24, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Tanveer, As per update amount has been auto reversed. We would request you to kindly check your Bank statement once. If payment is not received kindly write to your Bank once. Please feel free to connect with if any assistance required. We will be please to assist. Regards, Yatra Care
| |
 1 Comment | |
Comments
I take the honeymoon package from yatra.com but some activity those given the commitment like flower bed docoration not given thats why I am very harrased because this is my honeymoon trip. So Please refund my whole amount of this call
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
80%
Complaints
2576
Pending
348
Resolved
1922
+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001