[Resolved]  Yatra Online / Yatratrip.in — Ticket not confirmed yet

Address:Ahmedabad, Gujarat, 380008
Website:www.yatra.com

I booked a flight for
To,
Sharjah
Wed, 15 Mar, 2017

from
Ahmedabad
Wed, 15 Mar, 2017

but even after payment sucessful i didnt get e-ticket
Booking Reference Number[protected]

Yatra.com dont even talk back after sending mail that they will contact you after so and so period...
sometimes it takes forever to reach a executive
my question is how could they deduce money without even having info about seat reservation
+1 photos
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Apr 13, 2017
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Mar 13, 2017
Yatra Online / YatraTrip.in Customer Care's response
Dear Mr. Rao,

Thank you for contacting us at Yatra.com.

We truly apologize for the inconvenience you have faced in this regard. As per our records your booking stand confirmed against Yatra reference number.[protected]. We have again sent the e-tickets to your email address. We hope you must have received the same. We would request you to carry Govt. issued photo id cards for all the adult passengers on the above booking.

We hope this helps resolve your concerns. Should you require any further assistance, please call us on[protected] /[protected] or alternatively write on [protected]@yatra.com

Best Regards,
Yatra Care !
Complaint comments 

Comments

I booked my ticket through yatra app and payment done through mobikwik wallet . The booking ref no is[protected]. Due to some reason i cancelled my ticket on 27/2/17. But till date no refund i get on my mobikwik wallet. So please do some thing so that i will get my refund. Dilip yadav
[protected]
Yatra Online / YatraTrip.in Customer Care's response, Mar 14, 2017
Verified Support
Dear Dilip, Greetings from Yatra.com! Your refund of INR5986.08 has been processed on 27th Feb. Please allow us some time to check the status with Bank. We will confirm. Thanks, Yatra Care
Yatra Online / YatraTrip.in Customer Care's response, Mar 16, 2017
Verified Support
Dear Dilip,

Greetings from Yatra.com!

We have forwarded the bank confirmation number on your registered email ID. Kindly get in touch with your Bank as per given guidelines. Please feel free to contact us again if required.

Thanks,
Yatra Care

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    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
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