[Resolved]  Yatra Online / Yatratrip.in — tour package

Hello yatra team,

There is a lot of communication gap in your organisation because of that we have suffered a lot.
We have selected malaysia, singapore package. Following are the list of difficulties:
1. Once when we reached malaysia none of your representative met us. Though it is written in the itinerary (Service of an indian tour manager) that you are going to provide representative.
2. We called several times for the number which is written on your itinerary (Acd), but no proper response.
3. On 10th may 2016, they left us for the bathu caves though i have informed to your executive (Kadeer, [protected]). We paid extra 35 ringgits (35*16.64=582.4 inr) for taxi.
4. On 12th may 2016 while coming from malaysia to singapore they have not provided lunch though it is added in the itinerary.

Due to your negligence and irresponsible executives the entire tour was not up to the mark; please pay back my money which i paid for taxi and also one day lunch for 3 adults.

Thanks & regards
Parameshwara
[protected], [protected]