[Resolved]  Yatra Online / Yatratrip.in — troublesome rescheduling procedure

I am trying to reschedule my flight from a long period of time. Neither the website nor the phone call is anwered properly. The website asks to contact the call centre and on calling I am asked to visit the website. It seems you are trying to dupe the customer by forming a vicious cycle.
Don't make me regret my decision of trusting you with my flight bookings.

Waiting for a response at the earliest.

Booking ref.No.[protected]
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Dec 12, 2018
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Oct 31, 2018
Yatra Online / YatraTrip.in Customer Care's response
Dear Customer,

As per our discussion, We have forwarded your query to our concerned team, they would connect with you shortly. Kindly be patience in the interim.

Best Regards,
Yatra Care !
Verified Support
Oct 31, 2018
Yatra Online / YatraTrip.in Customer Care's response
Dear Customer,

As per records, our customer care team would have contacted you for all your concerns and have shared the required information and assistance in regards to your date change query. Should you require any further assistance, Feel free to write us back.

Best Regards,
Yatra Care !
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    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
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