[Resolved]  Yatra Online / Yatratrip.in — visa refused

Both reason of refusal of visa is from yatra side online visa application errors. We hadn't got visa and yatra people just say that they will cut our booking money even they not suggested any solution or shifting of dates it's very emotional and financial harestment. Our booking i'd is yatra ref no yh3858891.
Kindly favour us or share our online visa form details for further action by us.
Pravesh jain
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May 11, 2018
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
May 11, 2018
Updated by Pravesh03
Both reason of refusal of visa is from yatra side online visa application errors. We hadn't got visa and yatra people just say that they will cut our booking money even they not suggested any solution or shifting of dates it's very emotional and financial harestment. Our booking I'd is Yatra Ref No YH3858891.
Kindly favour us or share our online visa form details for further action by us.
Pravesh jain
[protected]
Verified Support
May 11, 2018
Yatra Online / YatraTrip.in Customer Care's response
Dear Pravesh,

We regret for the inconvenience caused to you!

We have received your query and would respond you at the earliest. Request your patience in the interim.

Thanks
Yatra Care
Verified Support
May 12, 2018
Yatra Online / YatraTrip.in Customer Care's response
Hi,

As per records, customer care team have contacted you and informed you that that visa decision is completely depends on embassy

As per company policy 100% payment is non refundable however we have charged only booking amount and visa charges.

Regards,
Yatra Care !
Verified Support
May 14, 2018
Yatra Online / YatraTrip.in Customer Care's response
Dear Pravesh,

Greetings from Yatra.com!

We would like to inform you that as we have checked, our team was in contact with you regarding your query. Hope your query has been resolved now. Hence, we are changing the status of this query to resolved. For any further assistance feel free to connect with us.

Thanks
Yatra Care
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