[Resolved] Yatra Online / Yatratrip.in — worst worst service | |
Booked honeymoon package for Bali, I have shared date wise itenary in the beginning only. Today before some days from my departure I got wrong itenary and when I called customer care regarding this they told, mail to "Narpender" he is handling your file and he is not even care about customers, he rarely available after calling thousand times. I am very disappointed now, Never use this site again and will try share my scenario to every human being. My Slogain: "WANT TO RUINED YOUR TRIP :) USE YATRA" Was this information helpful? | |
Nov 20, 2018 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Oct 10, 2018 Yatra Online / YatraTrip.in Customer Care's response Hi Ms. Josi, Regret the inconvenience you have gone through. Request to kindly share your Yatra booking number for us to assist you. Thanks, Yatra Care. Verified Support Oct 17, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Riya, We hereby would like to remind you to share us the required details. This will enable us to assist you in resolving your concerns. Regards, Yatra Care | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
80%
Complaints
2576
Pending
348
Resolved
1922
+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Greeting from Yatra.com!
Request to kindly share the mail confirmation from your registered email ID at forums@yatra.com, Regarding email correction for us to take it further.
Regards
Yatra Care.