[Resolved]  Yatra Online / Yatratrip.in — Yatra online / yatratrip.in debited money from my account without booking tickets

Sir,
We have booked 3 tickets on 14th march at around 00.32 from kolkata to chennai through indigo flight 6e-3326
For 30th april 2017, got message from yatra through sms in phone that yatra has not received a response from your bank for booking reference number[protected].
Another sms from yatra.com said to check the booking status at https://goo.gl/mcwato.
According to booking status - your first attempt for the payment of rs. 13, 073 done at 14/04/2017, 00:32 hrs was successful, but unfortunately the airline is taking time to respond. Rest assured, your money is safe with us.in case we fail to book the ticket (S), your money will be refunded to the card/account used for transaction.
Please take a note that i have got sms from boi debit card my transaction is completed that rs 13073 has been debited to your account no. From pos on 14/04/2017 but i did't get ticket.
So please arrange to send me the e-tickets to my email address: [protected]@gmail.com. My contact no. Is [protected] or refund my full money back.