[Resolved] Yatra Online / Yatratrip.in — yatra: refund not given even after close to 2 months | |
I have booked the bus in Yatra website using the gift voucher. Then I had to cancel it due to unexpected situation. Cancellation was done on April 24th. After that I have emailed & contacted their customer support almost 20 to 25 times. Whenever, I call they used to say the refund would be processed in 2 to 3 days. But so far nothing has been done. Pathetic service I ever received from a company to their customers. Irresponsible team they have . I stopped following up with them as there is no point in doing so. I will never book anything in Yatra going forward. Was this information helpful? | |
Jul 15, 2019 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Jun 14, 2019 Yatra Online / YatraTrip.in Customer Care's response Dear Ganesh, Greetings from Yatra.com! This is with regards to your Bus booking under Yatra reference number[protected]. We regret the inconvenience you have faced. We would like to inform you that your refund of INR 1185.00 has been processed from our end on 24'May in Gift voucher. We request you to kindly connect with our support team at [protected] between 10 AM - 07 PM for assistance regarding refund. Regards, Yatra Care | |
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