[Resolved] Yatra Online / Yatratrip.in — yatra trip: booking reference yh3604087 | |||
As per my last discussion over the call, yatra committed that they will be providing us with ecash for 5000 against the inconvenience caused during our travel. I don't see any updates on that. Moreover, the photographers who came for photo shoot on the venue have not send the photos yet. So why it was shown as complimentary. Its already been 20 days since we came back. Why do they give false commitment? Was this information helpful? | |||
Mar 22, 2018 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Feb 17, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Sonal, Greeting from Yatra.com! We regret the inconvenience cause to you. We have received your query & would respond to you at the earliest. Request your patience in the interim. Best Regards, Yatra Care Verified Support Feb 18, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Sonal, Thank you for your patience! Would like to inform you that as we have checked our team was in contact with you regarding your query. Hope it has been successfully resolved now. Hence, we are changing the status of this query to resolved. For any further assistance feel free to connect with us. Thanks Yatra Care | |||
 Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
80%
Complaints
2576
Pending
348
Resolved
1922
+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Post your Comment