[Resolved]  Yatra.com — Cheating customer

Address:	New Delhi, Delhi, 4000103
Website:	YATRA.COM

My trip id:yh2988004

This trip was for kerala,

My father 58 and my mother 45 was travelling in this trip

They supposed to vistied kanyakumari but becuase of rto issue, they didnt went

Driver left my father nad mother who are older in sun for 1.35 mins then come back and tell that

Permission may be possible after 12.30 pm with no guarantte

So my father said no becused they will reach kanyakumari at 4.00 pm is no use of going there

Now when i called yatra executive, he told me that i will discuss with my travel partner and come again

I waited but no one has called, again i called yatra thrice and at last called they take concall with travel partner

Mr. Kannan (Travel partner) told me that your father said no that's why we didnt go there but main problem yatra executieve no aksed,

Now yatra told me that as travel partner is not going to refund, we are not going to anything on this.

So meaning is that yatra is cheating with customer, they are less bother about what metal truma my parents has gone through.