[Resolved] Yatra.com — fare protect for international airline booking | |
Yatra provides what it calls a :"fare protect scheme" where if after booking the international fares fall, they will remit the difference. Normally the fares rise so they have little risk as fares rise closer to travel date. However in may case the fares fell and after a lot of efforts they transferred about rs 3500 as ecash which was supposed to be for unrestricted use as they are returning the difference of fare. However when i tried to use this ecash, they said that only 2% can be used for each domestic flight booking, and nothing against international hotels. This is a joke. You can much more discount than 2% by a variety of promotion schemes. So do not go by their promise of "fare protect" or return of booking amount as difference if fares fall. You will get nothing. Was this information helpful? | |
Dec 12, 2019 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Nov 08, 2019 Yatra Online / YatraTrip.in Customer Care's response Hi, Greeting from Yatra.com! We would like to inform you that as per the TnC's of the offer e-cash received as a difference is with lifetime validity into your Yatra account and subject to the terms and conditions of the program. Regards Yatra Care | |
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