[Resolved]  Yatra.com — flight tickets

Address:Indore, Madhya Pradesh, 452001

Hi,

I booked a flight ticket from indore to mumbai for 15th april 1.00pm with yatra.com.
My money got deducted from my account but i never received any booking information my number or mail.

The ticket was booked around 11 pm on 27th march 2020. The amount was rs. 2649.

The customer care number of yatra.com is not working and they are only allowing us to mail the complaints which are not reverted back.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2021
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
May 02, 2020
Yatra Online / YatraTrip.in Customer Care's response
Dear Prachi,

Greeting from Yatra.com!

We regret the inconvenience and delay in response. We would request you to kindly share your registered email ID used at the time of booking at forums @yatra.com for us to check and assist you.

Regards
Yatra Care
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yatra Online / YatraTrip.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    2576
    Pending
    348
    Resolved
    1922
    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
    View all Yatra Online / YatraTrip.in contact information