[Resolved]  Yatra.com — NOT PROVIDED HOTELS ROOMS

Address:Khordha, Odisha

Hi, This is DEBASISH MANDAL i have booked hotel through yatra.com with HOTEL KAMALA (BHUBANESWAR) in the name of DEBASISH MANDAL, & NITYA MANDAL date of booking was 26th dec2014 to 27th dec2014, Booking Reference Number - [protected], we reached HOTEL at 4.30 PM, but hotels Manager/ owner not provide hotel rooms.after all we gone another hotel (HOTEL SAMBIT PLACE)so i request you refund my money with local conveyance and harassment and extra charges paid by us in Hote Sambit Place amounting Rs. 5000.00. Please take action earlier. Thanking You
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Complaint marked as Resolved 
Hi, This is DEBASISH MANDAL i have booked hotel through yatra.com with HOTEL KAMALA (BHUBANESWAR) in the name of DEBASISH MANDAL, & NITYA MANDAL date of booking was 26th dec2014 to 27th dec2014, Booking Reference Number - 29101465947, we reached HOTEL at 4.30 PM, but hotels Manager/ owner not provide hotel rooms.after all we gone another hotel (HOTEL SAMBIT PLACE)so i request you refund my money with local conveyance and harassment and extra charges paid by us in Hote Sambit Place amounting Rs. 5000.00. Please take action earlier, I have send request to yatra .com many times, i have also send another hotel receip/bill, but yatra not solved my problems. regards Debasish Mandal Dy. Manager (G&MP) Mob. 9479094709
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Debashish,

Thanks for sharing your reference ID. We’ll get back to you shortly. Apologies for the inconvenience.

Best Regards
Yatra Care
Yatra not solved my problem, Please refund my money
Please do not booking through yatra .com.
its my openion fo all people.

thanks

Debasish Mandal

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