[Resolved] Yatra.com — Refundable tickets | |||||
I had booked two tickets from Pune to Delhi shown as refundable. Due to change of plans I had to change the route /cancel the tickets. Now it shows cancellation charges xyz hence refund is zero. Can the English you explain the meaning of refundable. Plus for cancellations there is no toll free number so once booked you are at their mercy and if you call then you pay additional amount on phone bill. Very poor services, will never use again Was this information helpful? | |||||
Aug 9, 2017 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Jul 09, 2017 Yatra Online / YatraTrip.in Customer Care's response Hi Shashi, Request you to please share your registered email ID and Yatra booking reference number to enable us to assist you. Thank you Yatra Care. Verified Support Jul 09, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Shashi, Your refund of INR 1292.00 has been processed from our end on 9th jul. If payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account. Best Regards, Yatra Care | |||||
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