YatraGenie — Bus cancelled, money not refunded

Address:	Bangalore, Karnataka
Website:	www.yatragenie.com

Hi,

I have of couple of issues with yatragenie travels. This travels are cheating people freequently.

Issue 1:

I booked the komitla a/c sleeper bus from bangalore to nellore. Bus service number 461. Pick up point is silk board at 9:45pm with date[protected]

Im waiting for bus in rain up to 1 hour, no response from bus operators. After 1 hr connected. They told due to technical reason bus cancelled. Amount will be refund contact customer care. After that i tried the customer care number[protected] many times. But this stupid people not responding. Still they didn't refund my money

Issue 2:

I booked the bus srikrishna travels from nellore to bangalore in yatragenie website. Ticket is not booked but my money rs. 1325 is deducted my credit card. It showed as booking failed contact customer care for further information. But when im tried to connect customer care number. This # people not responding.