YatraGenie — bus journey

Address:

West Godavari, Andhra Pradesh, 534002

I'm travelling in yatra genie bus (Komitla) from eluru to chennai. These people didnot provided amenities which are supposed to provide. Blanket & pillow. Even refused to place my baggage in deck. And these ppl are not even responding when i'm speaking. Thia is the first time im travelling with yatra genie. And it's the worst experience i've ever faced. When company is charging double rates for single journey. Its company responsibility to provide minimum amenities. I've travelled in different travels like sri krishna kaveri parveen morning star even with apsrtc but never faced this. Its not worth traveling with this kind of hospitality. Kindly change your staff. Below are the travel details of my journey.

Ticket id:ygt[protected], eluru to chennai date:[protected] operator:komitla (Service id:991) seats:u3. Board at eluru byepass, time:11:45 pm. Status:reserved ph:[protected]

Regards
Martin
[protected]