YatraGenie — not refund cancellation money

Address:760006

I have book a bus ticket in this date 5/july/2018.vizayanagarm to Hyderabad.but some mechanical issues this bus has been officially cancelled.and YATRA GENIE TRAVELS has been tell me automatically refund your money with in 3 days.now going on 21days left on this date didn't refund my money.continuously I am calling this ### travels no one single positive response.I have save all call recordings in phone.

YTRA GENIE IS A ### TRAVELS.
PLZ NO ONE TRAVEL ON THIS BUS
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Dear Swastik,

Greeting from Yatra.com!

We regret the inconvenience caused to you. Request to kindly share your register email ID used for booking and amount charged at the time of booking for us to assist you.

Thanks
Yatra Care
I think This service is one of the worest service please don't give permissions this type of services the bus service boy way of behavior is not good (komitla travels) Bangalore to vinukonda and the timings are not perfect and out side people are get in bus in spot money payment do

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