Yatri 4 Travel — hotel quality, service as per money I pay

Address:	Gautam Buddh Nagar, Uttar Pradesh
Website:	yatri4travel

Dear sir

My complain is cheating for hotel room booking. Not for any cancelation or reshedule.

I paid an amount of rs62900/-to your company for 4 star ranking hotel booking.

I have not purchased any voucher for travelling or not applied any membership of yatri 4 travel.

I only booked hotel.

You are suggested hotel name. I have

Not give you any confirmation.

Your sales team member say to me deposite the amount of 62900/-and after this he booked hotel and give me the hotel name location.

He said he give customer booking id for hotel.

You sent me hotel booking confirmation and id by email after my departure.

I also discuss with your sales person for family member age and medical issue.

Thereafter he booked hotel room in 3 floor without any service like lift.

If you don't take booking on black out days then your sales person have directly said no to me. But he continued called me for booking.

The hotel you booked for me was only of rs 1500/- per day.

But you charged 6 time more money from me.

As per discussion from your sales person who gave me 3 hotel name 1 kalinga hotel

2 reba beach resort

3 preeti villa

I thought all were 4 star rated hotel.

When i reach puri and saw the hotel then i call your person.

I was with 17 people in which there was old age and 1 year small children with me.

And that time i was unable to go and search other hotel and i also paid you rs 62900/-.

You inform to me by this mail you say you will give me possible arrangement.

I have paid you such amount for 4 star rated hotel.. But you have given me only 1 star or below 1 star hotel.

That hotel room cost is only rs 1500/- per day.

If this is your final answer by email for proceeding for legal action taken by me so its ok.

I also have many documents, photograph and conversation between your sales team and me.

I live in raipur, i paid money from my bank which is in raipur, my residential address is raipur so i will register my case in consumer rights court raipur.