[Resolved] Yepme — No refund has been made from the last 3 months | |||||
My Order ID[protected] I purchased a Product from Yepme on 18th Oct 2016. I requested for the Return & Refund because of size and quality issue. The product was received to Yepme on 14th Nov 2016. Quality checking was done within 1-2 days as per the received message on my phone number. Since then I am following up for the refund but only lame excuses are being given by you. My complaint ID[protected] It’s been more than 3 months since I have not received any refund amount in spite of following you via numerous calls and emails. Please consider this as my final and last warning after which I will be bound to approach Consumer Court. There might be a case of fraud, mental harassment etc on you. Note:- I don’t need any coupon or such kind of thing from you because of your pathetic service and behavior towards your customers. Please refund the amount in my account ASAP. Regards Yatendra Vashistha [protected]@gmail.com [protected] Was this information helpful? | |||||
Feb 18, 2017 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. Verified Support Jan 18, 2017 Yepme.com Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused to you. This is in reference to your concern regarding refund of order number 32569518. We have forwarded your concern to the concerned team and we shall get back to you as early as possible. In case of any further assistance and feedback, you can write us at [protected]@yepme.com Warm Regards, Yepme | |||||
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+91 11 6637 2424 (Customer Care)
+91 124 6637 2424 (Customer Care)
Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
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I have placed an order 4 months back and on same months I have cancelled the order too and till I am yet to get refund. I have done number of calls to them still no response. Please let me know how to proceed with it.