Yepme — Not providing the refund of the returned products | |||||
Hi, I have placed an order with YepMe order no 30715178 and i had returned the product in the month of April.. The product is validated and as they had confirmed they have initiated the refund of the returned product and will be credited in 14 to 21 days... Still i haven't received the refund amount it has been more than 2months for now.. when i check with them they say we have escalated the issue with concerned department and will update once they receive update.. upon many follow ups they are telling the same thing... requesting to kindly resolve my issue Was this information helpful? | |||||
Yepme.com customer support has been notified about the posted complaint. | |||||
4 Comments | |||||
Comments
Hello...u guys r telling this from past 2 n half months.. does it take more than 2 months to process the refund... as I have done many follow ups in all these days ... I can no longer wait for the refund... I need the refund to be credited within this Friday..
hello.. i haven't received the refund amount yet to my account... could you guys let me know wats happening with refund... i have been reiterating the same from past 2months.. i cant wait any more... take this forward to next level of escalation...
hello.. i haven't received the refund amount yet to my account... could you guys let me know wats happening with refund... i have been reiterating the same from past 2months.. i cant wait any more... take this forward to next level of escalation...
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+91 11 6637 2424 (Customer Care)
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We sincerely apologize for the inconvenience caused to you.
This is with reference to your concern regarding refund of order id 30715178.
This is to inform you that we have receive your return product and quality check is validated and we will process your refund in next 14 to 21 days.
In case of any further assistance and feedback, please feel free to contact us at[protected], you can also write to us at [protected]@yepme.com.
Warm Regards
Yepme Team