[Resolved] Yepme.com — 21 days and refund yet to be processed

12 Reviews
Delhi, Delhi, India
To my bad luck I purchased two kurti at a buy one get one free scheme and paid 800 bucks for it. One of the overpriced article was oversized. The order no was Order Id : 13180407 .I tried to get it exchanged and followed the instructions on the follow up sheet sent by yepme in case of yepme returns or refunds. I logged a complained online.I send the package the very next day to ensure fast processing. The new kurti order no. was order no 13233586. When I called them to share with them the courier details. They told me I cannot exchanged it for any other product other than the one I purchased in a smaller size. I asked them why not and the customer care lady said it is their policy. I was dissapointed and she scheduled a refund for me.This was April 27. It is May 16 and I call up every 2 days and still to see a refund. Where is the delay?? How long before the quality checks?? April 23 ordered for the first item and it it has been dragged for a month now. Musibat ho gyi hai yepme se samaan kharred lengey. If you cannot refund then exchange atleast. ANy sign??? No word!! It has been a month!!! High time!!!
Complaint marked as Resolved 
after 3 months hasles.. yepme finally returned my money bt i never received the coupons for the shipping n ab th umeed bhi nhi h..Now I dont want coupons since would never be buying from yepme ever again!!

Complaint Status

[May 16, 2015] Yepme.com customer support has been notified about the posted complaint.
Complaint comments  11 Comments     Updated: Share0Tweet0


Dear Aakansha Bhatnagar,

We apologies for the inconvenience caused to you with your order.

This is to inform you that we have processed your request for refund. A full refund has been initiated from our end on 21/05/2015.

Once initiated it takes 10-12 business days to credit your account from the initial date.

In case of any further assistance or feedback, please feel free to contact us at[protected].

Assuring you of our best services always!

Warm Regards,
It has been a month already and over 7 days since 21st and I am yet to recieve any refund. What is wrong with you people??
It has been more than 14 days and more than a month.r u evr gonna refund me my money?

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    +91 11 6637 2424 (Customer Care)
    +91 124 6637 2424 (Customer Care)
    Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
    Yepme.com - 21 days and refund yet to be processed