[Resolved] Yepme.com — amount deducted but order not booked

Yunus Qazi

from Jammu, Jammu and Kashmir

Address:	180001
Website:	www.yepme.com

I booked an order on 18/08/2016 from yepme.com for which i paid an amount of rs.339/- after 20% online payment discount through mobikwik successfully bearing transaction no jmbk[protected]. Later i talked to the yepme customer care who confirmed the payment and apprised me for order no.33832405 yepme has received payment through mobikwik.
Now the order status shows order rejected.

Please intervene into the matter and ask yepme to refund my paid amount in full.

Yunus qazi
Contact. [protected]
Email. Yunus. [protected]@gmail.com

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Sep 30, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2017

Yepme.com Customer Care's response Dear Customer,

Thank you for writing to Yepme.

The product selected by you has received an over whelming response and is currently out of stock. We regret to inform you that we are unable to process your order. We will raise a refund request from our end which will be processed within 14 – 21 days.

In case of further assistance and feedback feel free to write to us at [protected]@yepme.com

We look forward to having you shop with us again.

Warm Regards,
Yepme