[Resolved] Yepme.com — Cancelled my order after receiving payment. | |||||
Dear sir, I bought a T-shirt from YEPME.com on[protected]. My order id is 16631443. Rs 495 was deducted from my SBI account. Transaction ID is "POS PRCH-POS[protected] yepme.com". They did not ship the shirt. When I called Yepme customer service, they said that I bought from a third party seller, and they cannot do anything. They gave me a phone no and said I should contact him. I called the and they said the prodcut will be shipped within 2-3 working days. But till date they have not shipped it. When I logged in to YEPME today to check the status of the order I saw that they cancelled the order without informing me. Now I do not see the order id under "My order" tab anymore. I need my money back. I don't want the product anymore. Kindly check and register a case against YEPME.com Thanks Kinkar Roy Was this information helpful? | |||||
Mar 29, 2016 Complaint marked as Resolved They have refunded the money today. Thakssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss Yepme.com customer support has been notified about the posted complaint. | |||||
5 Comments | |||||
Comments
Dear Customer,
We sincerely apologize for the inconvenience caused to you.
We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly.
For further assistance feel free to call us to our customer care number at[protected].
Assuring you of our best services always!
Warm Regards,
Team Yepme
We sincerely apologize for the inconvenience caused to you.
We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly.
For further assistance feel free to call us to our customer care number at[protected].
Assuring you of our best services always!
Warm Regards,
Team Yepme
5 days ago I called yepme customer care to know the status of the complain. They said that the amount would get refunded within 2-3 days. But I have not got the amount back yet.
Today when I called YEPME customer care representative named Dipendra told me that I have wait 3 to 5 days more. What is going on I don't understand. I ordered the item on 14.1.2016. Nearly after 1 month I have got neither the product nor the refund.
Kindly help.
And I would like to warn other customers who are willing to buy from YEPME... don't even think of buying from YEPME. They are scam.
Today when I called YEPME customer care representative named Dipendra told me that I have wait 3 to 5 days more. What is going on I don't understand. I ordered the item on 14.1.2016. Nearly after 1 month I have got neither the product nor the refund.
Kindly help.
And I would like to warn other customers who are willing to buy from YEPME... don't even think of buying from YEPME. They are scam.
Dear sir,
I bought a shoe from YEPME.com on[protected]. My order id is 34063896
Rs 280 was deducted from my HDFC account. Transaction ID is "[protected] [protected]/payuyepme.com". They have not shipped the shoes. When I called Yepme customer service, they said that I bought from a third party seller, and they cannot do anything. They gave me a phone no and said I should contact him. I called them and they said the prodcut will be shipped within 2-3 working days. But till date they have not shipped it. When I logged in to YEPME today to check the status of the order I saw that they cancelled the order without informing me. Now I do not I see the order id under "My order" tab anymore.
I need my money back. I don't want the product anymore. Kindly check and register a case against YEPME.com
Thanks
Vineesh ks
I bought a shoe from YEPME.com on[protected]. My order id is 34063896
Rs 280 was deducted from my HDFC account. Transaction ID is "[protected] [protected]/payuyepme.com". They have not shipped the shoes. When I called Yepme customer service, they said that I bought from a third party seller, and they cannot do anything. They gave me a phone no and said I should contact him. I called them and they said the prodcut will be shipped within 2-3 working days. But till date they have not shipped it. When I logged in to YEPME today to check the status of the order I saw that they cancelled the order without informing me. Now I do not I see the order id under "My order" tab anymore.
I need my money back. I don't want the product anymore. Kindly check and register a case against YEPME.com
Thanks
Vineesh ks
Vineesh Ks's reply, Apr 12, 2018
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I bought a shoe from YEPME.com on[protected]. My order id is 34063896
Rs 280 was deducted from my HDFC account. Transaction ID is "[protected] [protected]/payuyepme.com". They have not shipped the shoes. When I called Yepme customer service, they said that I bought from a third party seller, and they cannot do anything. They gave me a phone no and said I should contact him. I called them and they said the prodcut will be shipped within 2-3 working days. But till date they have not shipped it. When I logged in to YEPME today to check the status of the order I saw that they cancelled the order without informing me. Now I do not I see the order id under "My order" tab anymore.
I need my money back. I don't want the product anymore. Kindly check and register a case against YEPME.com
Thanks
Vineesh ks