[Resolved] Yepme.com — Cancelled Order by them and not refund too

Prakash Bhatiya

from Pune, Maharashtra

Address:	New Delhi, Delhi
Website:	www.yepme.com

I am Prakash Bhatiya
Mobile: [protected]
my Order No. 32518557
I have ordered some Product on yepme.com on October 08, 2016. Rs. 437 debited from my bank account. i got an Email from them that they are unable to process my order due to unavailability of stock.
Still they Did not get my Money.
i had called so many times as well as email.
Please find the attachment

+2 photos

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Jan 13, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2016

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number 32518557.

We would like to inform you that we have already escalated your concern to our concerned department, once we will receive an update over the same we will inform it to you accordingly.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team

Verified Support

Dec 06, 2016

Yepme.com Customer Care's response Dear Customer,

Greetings from Yepme!

This is with reference to your concern regarding refund of order number[protected].

This is to inform you that we have processed your refund from our end. It may take 5 to 7 working days to reflect into your account. Kindly cross check with your bank statement and get back to us.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme.com