[Resolved] Yepme.com — Complaint regarding order no 33779570, 33429488 & 33429487 | |||||
I neha bajpai complainting about yepme services are pathetic online services are very bad product are not prepared as per standard. I placed order via order no 33429488 & 33429487 in the month of march 2017 of rs 1037/- in this i have paid rs 898/- through coupon and rest rs 139/- through net banking, after that in the month of apr 2017 had return the product due to quality issue. I have received refund in the form of coupon in the month of june 2017 of value of rs 898/- after giving several calls on customer care but not received rs 139/-till the month of july 2017 approx 4 month has been passed which are paid through net banking. From same coupon value of rs 898/- i have placed order again via order no 33779570 and again i have not liked the quality of the product and i want to return the product but there is no option to exchange only replacement of the same product with different size are available. I tried to call on their customer care no last 20 days but nobody answer the call. I must say yepme is a cheated to customer they were not give the same product to customers. Regards Neha bajpai Email id - [protected]@gmail.com Was this information helpful? | |||||
Aug 20, 2017 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. Verified Support Jul 14, 2017 Yepme.com Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused to you. This is with reference to your concern regarding order number[protected], 33429488 & 33429487 We would like to inform you that we have forwarded your concern to our concerned department for order[protected], once we will receive an update over the same we will inform it to you accordingly. We would like to inform you that refund has been processed via coupon for order[protected] & 33429487 In case of any further assistance and feedback, you can write us back at [protected]@yepme.com Assuring you of our best services always! Warm Regards, Yepme Team | |||||
 1 Comment | |||||
Comments
I had placed an order on 23rd June and my order number is 33772387 and it's still not delivered and and no one is answering the call also and the product cannot be cancelled also and I've paid already and my money is stuck. I call them everyday but no one answers nor did you get any message regarding the product delivery
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