[Resolved]  Yepme.com — Complaint Regarding Refund

Address:560100
Website:www.yepme.com

Hi Team,

I bought two t shirts and one pair of shoes on 4th -Dec 2016 in www.Yepme.com. Order number is 32925016. I canceled the order immediately. www.Yepme.com promised to refund money in 18 to 25 days.

I called customer care lot many times but there is no response from the concerned team. Every time i call they are telling i will get money in 2 days, but i am not getting my money back. From 2 months they are not returning the money.

Please take necessary action.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Mar 17, 2017
Complaint marked as Resolved 
Yepme.com customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2017
Yepme.com Customer Care's response
Dear Customer,

This is in reference to your concern regarding refund of order number[protected].

We have forwarded your request to the concerned team and we shall get back to you as early as possible.

In case of any further assistance and feedback, you can write to us at [protected]@yepme.com

Warm Regards,
Yepme
Complaint comments 

Comments

Refer to my order no 33069496 dated 2nd Jan 2017 for amount Rs.399. My order was rejected on 6th Jan. I was told that I would get my refund within 21 days back to my credit card. I keep on following up, but till today - 13th Feb 2-17 I have not received my money back.
I became recent victim after purchasing from yepme.com.

It seems in prima facie that yepme.com is doing unethical business, trying to cheat customers and making fraud. I myself tried to call over the customer care number Customer Care[protected]:00 AM - 7:00 PM (7 Days a week) given on their website and also tried to send the email at customer.[protected]@yepme.com but both are not working. Yepme has tailored their phone as well as email not to respond as they know they are doing will-full cheating.

However hard you may try to contact them, but they will never respond. So WHAT IS SOLUTION !

Do not worry, you just need to file a complaint with consumer court at to http://www.consumerhelpline.gov.in or call at[protected]. Remember, before, filing complaint you have to show that you tried your best to contact yepme.com but they did not respond to your call/email. Do the Audio Recording the music tone you are getting on yepme costomer care number, it will show the date and time duration you tried to contact them. Even the return emails shows that email of yepme is not working. This is another evidence. When you file your complaint with consumer court, they will enforce yepme not only to resolve your genuine issue but also will ask yepme to suitably compensate you for your legal expense, time wasted due to issue created by yepme, etc.

Hope it will resolve your issue. Contact me for any further help. Stand for your right, to ensure justice do hesitate fight ! One is not hesitating is openly cheating you, but you are hesitating for even asking for your right!
Please spread this message as much as possible to help people. Do not treat it as a spam.
Further source: https://en.wikipedia.org/wiki/Yepme
History
Yepme.com, was launched in April 2011 by three alumni of Indian Institutes of Technology and Indian Institutes of Management: Vivek Gaur, Sandeep Sharma and Anand Jadhav. Gaur (CEO) has experience building successful online companies like...
How shameful it is, when IITians are doing such fraud and cheating. Let us use social media platform to hit them back for their mal-practices.
Santosh/Delhi

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yepme.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    2312
    Pending
    90
    Resolved
    1197
    Yepme.com Phone
    +91 11 6637 2424 (Customer Care)
    +91 124 6637 2424 (Customer Care)
    Yepme.com Address
    Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
    View all Yepme.com contact information