[Resolved] Yepme.com — facing issues with delivery/replacement/refund - order # 33779348 | |||||
My son was issued a coupon of rs.2500/- from indusind bank against upgradation of my card. I opted to use it on yepme and placed order for a lesser amount. The order was placed but than it subsequently got cancelled. I tried once again but it was again cancelled. I tried third time and placed order for apprx. Inr 2867 for three product. I chose to pay the balance amount (Above 2500) against cod. But when the person came to delivery he asked me to pay the full amount. I had to make 40 to 50 calls to book my packet and xpress bees to correct the amount and finally the packet was delivered to me on 10th july. I wanted to replace one product due to size issue and another one product to be refunded. But once i forwarded a request for replacement i was not allowed to submit a request for refund. As per yepme policy i sent the packet through fedex to be delivered to the address of growthways, new delhi but one mr. Rajeev refused to receive the packet. I instructed fedex to attempt the delivery again but it was refused. No one pick up the phone at yepme customer care i. E. [protected]. Was this information helpful? | |||||
Aug 29, 2017 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. Verified Support Jul 22, 2017 Yepme.com Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused to you. This is with reference to your concern regarding order number[protected] We would like to inform you that we have not received your product at our warehouse, once we will receive your product and quality check will be validated then we will dispatch your replacement product and also send the Coupon code worth Rs.150 and you will be able to avail it in 90 days In case of any further assistance and feedback, you can write us back at [protected]@yepme.com Assuring you of our best services always! Warm Regards, Yepme Team | |||||
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