[Resolved] Yepme.com — I didnt get refund yet of this ORDER ID:[protected]RS. 769.0) - AUG13, 2016 Order Status: Returned

Sàńĵǿÿ Đüttå

from Siliguri, West Bengal

Website:

www.yepme.com

I ORDER ID: 31883541
(RS. 769.0) - AUGUST 13, 2016 but they didn't delivered the product as at that some issue with their courier partner that's why product return automatically. But my refund rs.769 still not received .I paid that money through SBI debit card.today I update my passbook, check carefully no money was recieved from yep me.whenever I called their customer care they gave me fake promised that my money will credit soon to my bank but now patience is over they still not refund my money.

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Jan 24, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2016

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number[protected].

We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme

Verified Support

Dec 24, 2016

Yepme.com Customer Care's response Dear Customer,

Greetings from Yepme!

This is with reference to your concern regarding refund of order number[protected].

This is to inform you that we have processed your refund from our end. It may take 5 to 7 working days to reflect into your account. Kindly cross check with your bank statement and get back to us.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme.com