[Resolved]  Yepme.com — Invalid coupon provided

Address:122001

I have cancelled an order (order id : 30505255, account-sneha.[protected]@gmail.com) dated 15march, 16 for which I have used a coupon from past order reimbursement. Its been 60 days now and I have not yet received my coupon yet. Whenever I call the customer care receive false statement of confirmation about receiving within 5 to 7 days. Every 7th day I call them they ask me to wait for more 5 to 7 days and the matter has been escalated and is on high priority. As it is being escalated for past 60 days
Earlier also I have faced same issue regarding coupon but received anyhow after more than 40 days.
What state of the company is if it cant generate a coupon in 60 days.

Kindly help me resolve my issue as I am getting hopeless with this company procedures and policies.

Regards
Sneha Haldar
Was this information helpful?
No (0)
Yes (0)
May 25, 2016
Complaint marked as Resolved 
received call from yepme and was received when I called them back after 7 days.
Yepme.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Yepme — Order no 15833711

I want return my order

Yepme.com Customer Care's response, May 18, 2016
Verified Support
Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference your concern regarding order number-15833711

We are sorry to inform you that we will not be able to provide you the replacement or refund as policy has already been expired.

In case of any further assistance and feedback, please feel free to contact us at 011-66372424, you can also write to us at refund@yepme.com.

Warm Regards
Yepme Team
Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding coupon against order number 30505255

We would like to inform you that we have forward your concern to our concerned department. We will get back to you as soon as possible, once the concern will get resolved.

In case of any further assistance or feedback, please feel free to contact us at[protected] or write to us at [protected]@yepme.com.

Assuring you of our best services always!

Warm Regards,
Yepme.com

Yepme.com — shoes exchange

Rosalin maharana, order no[protected] i want exchange my shoes bcze my request order is not perfact. delivery date[protected]

Yepme — Different product as shown in mobile

I have got the different product as i see in the website so i request from Yepme that please replace my product

Yepme — Refund

Unsatisfied your product(ladies footfear) please i request refund good

Yepme — Amount not refund (Rs 285) to me

Dear Sir, Refund not given to me for my product shoe which has I refund since 4 month courier charge reimbursement deails: 1-Rs 150 for replacement of product 2- Rs 135 for refund. so total Rs 285 I have to get .

Yepme.com — Watch

Sir, I am Josimuddin Sk. I return order(watch) because not working the watch.So my request that, I want new watch same money. My buyers order no[protected] Dispatch AWB No - * DELYEPC1444228 * MY MOB NO :- [protected] / [protected]

Yepme — Holes

On back side some holes are there

Yepme.com — Wrong Product

I Have Choiced pant of offer buy one get one free but received only one

Yepme — Bad condition

Shoes in bd condition

Yepme.com — Watch not running

My order no.DELYEPC1420020 and buy a watch 398 but not running

Yepme — Wrong size

Please send me m size

Yepme.com — my kurta which was deliverded is not good so i want to replace my product

i ordered my kurta on 18th july and it was delivered to me on 22nd july... my phone no is [protected]... the quality of the delivered product is not good ...i want to replace my product or please refund my money... please do it fast

Yepme — size problem

Plz replace my soes

Yepme.com — buy 1 get 1 free jeens

maine 1398 rupes jens paint order ki ya tha 1+1mujhe 1 mila hai pilese may help order n.1431233

Yepme.com — parrot green shoe size-11

Hi My order no.14144093. I order it in[protected] and i received it in the date[protected]. I just received both right leg shoes. So I want to replace my order.

Yepme — Free benefit not received

buy one get one free I had ordered a casual shoes, Which had an offer of buy one get one free, But only one pair of shoes were delivered, I request u to send me my other pair of shoes, my order num14114280

Yepme.com — Unfit size

Is product ki size mere pair me fit nahi aarahi he isliye me isko return karna chahta hu

Yepme.com — not recieved product

I ordered pant on 8th june but not verified till now. I called customer care 2 times they always said that the product will dispatch in 2-3 days but it not dispatched. Its worst experince in online oder. My oder id is13946537

Yepme.com — watch

I bought a watch from yepmi on 12/06/15 and the order Num is 13932979.This is waste .13 th onwards it will not work.why your doing like this

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yepme.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    2312
    Pending
    90
    Resolved
    1197
    Yepme.com Phone
    +91 11 6637 2424 (Customer Care)
    +91 124 6637 2424 (Customer Care)
    Yepme.com Address
    Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
    View all Yepme.com contact information