[Resolved] Yepme.com — Issue with refund

Bayto

from Bangalore, Karnataka

Address:	Bangalore, Karnataka, 560066
Website:	www.yepme.com

I had ordered a sherwani from yepme on 29th oct, 2016 and cancelled the order same day after paying amount of 6773 inr online. It has been more then 2 months and 5-6 phone calls to customer care and still haven't got the refund back to my account. Every time they are saying it will take more five days, and still i am not getting my amount back.

Please let me know how can i proceed with this.

Regards,
Anubhav hota

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Jan 31, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Jan 03, 2017

Updated by Bayto My Order Number is 32674779.

Verified Support

Jan 03, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number[protected].

We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly.

For further assistance feel free to mail us at refund @yepme.com.

Assuring you of our best services always!

Warm Regards,
Team Yepme

Jan 06, 2017

Updated by Bayto Do you have any update on this?

Jan 11, 2017

Updated by Bayto It has been more then 1 week. How long will you guys take for a simple update. Today I called the customer care again and they are saying it will take more 5 days. It is really damn frustrating. I am planning to sue you guys now. It is high time.

Jan 18, 2017

Updated by Bayto What is the update on this?

Verified Support

Jan 25, 2017

Yepme.com Customer Care's response Dear Customer,

Greetings from Yepme!

This is with reference to your concern regarding refund of order number[protected].

This is to inform you that we have processed your refund from our end. It may take 5 to 7 working days to reflect into your account. Kindly cross check with your bank statement and get back to us.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme.com