[Resolved] Yepme.com — my money deducted, order failed
Tiswadi, Maharashtra, India
My money has been deducted through mobiqwik but i am given a payment failed status. I tried calling the customer care but nobody pics up the phone once the call is redirected.
I ordered a kurta and a nehru jacket on yepme.com and did a prepaid payment through mobiqwik since they offer 20% discount on prepaid payments. However my money rs 833 got deducted and i got a message saying
The transaction has been declined. Your orderid is 33817660.
I tried calling the customer care and nobody takes my call. Even registering an online complain is not being allowed.
Complaint marked as Resolved Sep 6, 2017
[Aug 05, 2017] Yepme.com customer support has been notified about the posted complaint.
Verified SupportYepme.com Customer Care's response, Aug 06, 2017
We sincerely apologize for the inconvenience caused to you.
This is in reference to your concern regarding refund of order number[protected].
We would like to inform you that due to some technical issue your order has been rejected and as per our policy your refund will be credit within 14-21 days.
In case of any further assistance and feedback, you can write us back at [protected]@yepme.com
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