[Resolved] Yepme.com — No Refund Done After 2 months of product return | |||||
I bought a 3 items worth Rs. 798 on Dec. 2nd 2016. Due to mismatch in size, I returned all the products and applied for a refund. The refund was supposed to come in 7 working days. Now It is almost 50 days since the incident and I have not got any mail from Yepme.com. Order ID: 32917003 Total Amount: Rs. 798 I have tried calling their customer care number, and they DONT EVEN HAVE IT TOLLFREE. My phone charges for waiting on hold on an STD call has been more than Rs. 200. This is not fit to be National level company. This is the worst company ever. Customer satisfaction has no meaning to them! Was this information helpful? | |||||
Mar 20, 2017 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. Verified Support Feb 11, 2017 Yepme.com Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused to you. This is in reference to your concern regarding refund of order number[protected]. We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly. In case of any further assistance and feedback, you can write us at [protected]@yepme.com Warm Regards, Yepme Verified Support Feb 16, 2017 Yepme.com Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused to you. This is in reference to your concern regarding refund of order number 32917003. We would like to inform you that your refund has been processed from our end. It may take 5 to 7 working days to reflect into your account. In case of any further assistance and feedback, you can write us at [protected]@yepme.com Warm Regards, Yepme | |||||
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