[Resolved]  Yepme.com — No Refund Done After 2 months of product return

Address:Gurgaon, Haryana, 122001
Website:www.yepme.com

I bought a 3 items worth Rs. 798 on Dec. 2nd 2016. Due to mismatch in size, I returned all the products and applied for a refund. The refund was supposed to come in 7 working days.
Now It is almost 50 days since the incident and I have not got any mail from Yepme.com.

Order ID: 32917003
Total Amount: Rs. 798

I have tried calling their customer care number, and they DONT EVEN HAVE IT TOLLFREE. My phone charges for waiting on hold on an STD call has been more than Rs. 200. This is not fit to be National level company.
This is the worst company ever. Customer satisfaction has no meaning to them!
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Mar 20, 2017
Complaint marked as Resolved 
Yepme.com customer support has been notified about the posted complaint.
Verified Support
Feb 11, 2017
Yepme.com Customer Care's response
Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number[protected].

We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme
Verified Support
Feb 16, 2017
Yepme.com Customer Care's response
Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number 32917003.

We would like to inform you that your refund has been processed from our end. It may take 5 to 7 working days to reflect into your account.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme
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