[Resolved] Yepme.com — no refund initiated

[Resolved] Yepme.com — no refund initiated

K Kiran NK from Bengaluru, Karnataka

This complaint is regarding order number : 33932073, i had called yepme customer to notify them about the double debit and the agent who spoke also confirmed that double payment is made and said he will escalate the issue but its already 22+ business days, but i have received nothing. Look into this matter. Transaction number: igacgcghf9, igacgcgkn7 Transaction done via sbi net-banking Was this information helpful? No (0) Yes (0)
Jan 17, 2018 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. Verified Support Dec 17, 2017 Yepme.com Customer Care's response Dear Customer, This is with reference your concern regarding your order[protected]. We have forwarded your request to the concerned team and we shall get back to you as early as possible In case of any further assistance and feedback you can write to us at [protected]@yepme.com. Warm Regards Team Yepme Dec 24, 2017 Updated by Kiran NK Hello, Thank you for your response, I am really frustrated after spending 2 hours+ on the phone trying to contact you guys a guy picks up cal and cuts the call, this is ridiculous. worst customer service I have experienced. every weekend it as become a routine, to call you guys and wait for response. Please try not to disappoint me more Also please look into issue of order number: 33919997, even this is a refund issue and I have already sent NEFT details to [protected]@yepme.com through my registered email ID, but refund still not processed, Hope these issues will be solved within next week. Jan 27, 2018 Updated by Kiran NK No updates yet! I try to call you guys and you pick call after 1 hour of waiting and then you guys will say you will put me on hold and then you will disconnect the call, is this the standards you offer? I will be taking this matter seriously, I have consulted my lawyer and we will proceed with legal consultation. See you in court soon. Thanks for nothing!
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Comments

surya kamboj

from Delhi, Delhi

My refund has not insitiated from last 4 months.
- every time I call costumer care I am promised to get my refund within 7 day.
-this happening from last 4 months.
-your company is compeling me to knock the doors of consumer court.

ref mobile no-[protected]
ref [protected]@gmail.com

Saranbr

from Delhi, Delhi

You have been fooled and cheated and you are not the only one. Many people have been cheated. Just search for yepme complaints in this forum and you will know. Now you need to file complaint with indian government consumer helpline against yepme like many have done.
See this previous complaint https://www.consumercomplaints.in/yepme-com-paid-amount-not-refunded-c1805226