Yepme.com — no refund upon automatic order cancellation by yepme

Address:	Gurgaon, Haryana, 122001
Website:	www.yepme.com

I had placed my order on 7th august 2017 for a formal shoes in yepme via net payment and the order no is 33819599. Received the confirmation on the order thru sms and the payment confirmation for rs.339/- via transaction id igabubjge2 immediately. When i checked the order status after a week it was cancelled without any intimation. I came to know this only by searching the cause why there is delay in delivery, there was not even a single message in the order status. When i tried calling the customer care no one attend the call. The amount rs 339/- was deducted on 7th - aug and the refund was also not processed till date. I need to know the reason for cancellation of my order & refund my amount asap otherwise i'll take shelter from consumer court.