[Resolved] Yepme.com — Not refunding my money even after getting the products back | |||||
Hi, I have returned some products back but still I didn't receive the refund yet. Order Id : 32176000 Refund date:[protected] Order Id : 32181391 Refund date:[protected] Order Id : 32216819 Refund date:[protected] You can see from the above mentioned details that I am waiting for the refund for more than 3 months. What a service they guys provide ? Whenever I mail / call to customer care they give me same answer. "We have forwarded your request to the concerned team and we shall get back to you as early as possible." Was this information helpful? | |||||
Mar 2, 2017 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. Verified Support Jan 19, 2017 Yepme.com Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused to you. This is in reference to your concern regarding refund of order number[protected], 32181391 & 32216819. We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly. In case of any further assistance and feedback, you can write us at [protected]@yepme.com Warm Regards, Yepme Verified Support Jan 25, 2017 Yepme.com Customer Care's response Dear Customer, Greetings from Yepme! This is with reference to your concern regarding refund of order number[protected], 32181391 & 32216819. This is to inform you that we have processed your refund from our end. It may take 5 to 7 working days to reflect into your account. Kindly cross check with your bank statement and get back to us. In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com Assuring you of our best services always! Warm Regards, Yepme.com | |||||
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