[Resolved]  Yepme.com — Order #32874975 : Sent a pre-used defective product

Address:122002
Website:m.yepme.com

Hi,

This is with reference to above mentioned order number. You have sent a defective and pre-used product. It's very obvious as it doesn't have a price tag, smells of some heavy perfume. Has lint on the inner pockets and one of them even has a hole. Is this how you rip off customers purchasing products on your website? Requesting you in a very polite way to pick up the product and initiate the refund.
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Jan 2, 2017
Complaint marked as Resolved 
Yepme.com customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2016
Yepme.com Customer Care's response
Dear Customer,

Greetings from Yepme!

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding order number[protected].

We wish to inform you that we offer 30 days return/replacement policy. In case you may face any issue you may go for replacement/refund.

Also, we request you to please let us know you would like to have replacement or refund so that we can process further.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards
Yepme
Complaint comments 

Comments

I was placed a order on yepme.com on date 18/11/2016 for purchase shoes. That time after 7-8 days automatic rejected my order I was payment already paid by debit card.

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