[Resolved]  Yepme.com — Refund amount

Address:122002
Website:www.yepme.com

Hello, I have purchased a footwear "Yepme Casual Chiku Shoes" on 6th of May 2017 by online payment using my AXIS bank debit card, thinking I would receive the product within 4-5 days. Even after 6 days your website was showing the product has not yet been dispatched. So I made a cancellation request for the same item on 12th May 2017. So far I have not yet received my refund into my account as it has already been 10-14 days nor your customer support team is responding over the phone. I have furnished all the transaction details below for your reference. Please refund the money back to my account as soon as possible.
Order Id: 33631863

Mode of payment: Credit

Courier Name: GATI

Tracking No: *[protected]*
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Jun 24, 2017
Complaint marked as Resolved 
Yepme.com customer support has been notified about the posted complaint.
Verified Support
May 24, 2017
Yepme.com Customer Care's response
Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number[protected].

We would like to inform you that as per our policy it will take 14-21 days and your refund will be process within given timeline.

In case of any further assistance and feedback, you can write us back at [protected]@yepme.com

Warm Regards,
Yepme
Complaint comments 

Comments

Courrier says i refused delivery. Corrier is lying he has not come home on 18th may. I was whole day at home. Please send again . My mobile correct no. Is [protected]

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