[Resolved]  Yepme.com — Refund is not done and they will not respond

Address:Hyderabad, Andhra Pradesh, 500075
Website:www.yep.com

This is my order id 33283000 in yep.com i send it back to due to the some reason after i want refund of i paid money they were take more than 40 days but refund i didn't get then i called to care they were give some insufficient reasons again i tried but they were automatically disconnect the line like told as sir it is in process, sir system is it in updating, i will call after half an hour, you call after 24 hours like that,,,,,,,
So want to paid money to back my account or refund
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May 11, 2017
Complaint marked as Resolved 
Yepme.com customer support has been notified about the posted complaint.
Mar 29, 2017
Abihjeet Pandit's response
Shoes size not add to yepme
Verified Support
Apr 03, 2017
Yepme.com Customer Care's response
Dear Customer,

Greetings from Yepme!

This is with reference to your concern regarding refund of order number[protected]

We would like to inform you that we have processed your refund from our end. It may take 5 to 7 working days to reflect into your account. Kindly cross check with your bank statement and get back to us.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme.com
Apr 03, 2017
Updated by chiru13395
When I was to Ur care officers before more than 10 days back were told like that dear sir is it process it will take 3-4days only to complete your refund process but now we days also I didn't get refund they were given times was also over more than 10 days and again I called but they were automatically disconnected my call if you have any dought for about refund credit to my account please check given in below the image or my account created transactions since from March 1st to April 3rd kk
May 01, 2019
Updated by chiru13395
Till now also I didn't receive the refund from Yepme
May 01, 2019
Updated by chiru13395
33283000 for this order now also I didn't receive the refund
Complaint comments 

Comments

No I didn't get money ur care worker were told before 10 days back sir it in process it will take a 3-4 days like that but now already 10 also over but I didn't get refund if have any doughs cross check my account created snce fr March 1th to April 3rd

Order cancel by to shoes size not add.
I became recent victim after purchasing from yepme.com.

It seems in prima facie that yepme.com is doing unethical business, trying to cheat customers and making fraud. I myself tried to call over the customer care number Customer Care[protected]:00 AM - 7:00 PM (7 Days a week) given on their website and also tried to send the email at customer.[protected]@yepme.com but both are not working. Yepme has tailored their phone as well as email not to respond as they know they are doing will-full cheating.

However hard you may try to contact them, but they will never respond. So WHAT IS SOLUTION !

Do not worry, you just need to file a complaint with consumer court at to http://www.consumerhelpline.gov.in or call at[protected]. Remember, before, filing complaint you have to show that you tried your best to contact yepme.com but they did not respond to your call/email. Do the Audio Recording the music tone you are getting on yepme costomer care number, it will show the date and time duration you tried to contact them. Even the return emails shows that email of yepme is not working. This is another evidence. When you file your complaint with consumer court, they will enforce yepme not only to resolve your genuine issue but also will ask yepme to suitably compensate you for your legal expense, time wasted due to issue created by yepme, etc.

Hope it will resolve your issue. Contact me for any further help. Stand for your right, to ensure justice do hesitate fight ! One is not hesitating is openly cheating you, but you are hesitating for even asking for your right!
Please spread this message as much as possible to help people. Do not treat it as a spam.
Further source: https://en.wikipedia.org/wiki/Yepme
History
Yepme.com, was launched in April 2011 by three alumni of Indian Institutes of Technology and Indian Institutes of Management: Vivek Gaur, Sandeep Sharma and Anand Jadhav. Gaur (CEO) has experience building successful online companies like...
How shameful it is, when IITians are doing such fraud and cheating. Let us use social media platform to hit them back for their mal-practices.
Santosh/Delhi

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