[Resolved]  Yepme.com — Refund Not posted

Address:122001
Website:www.yepme.com

Order number[protected] Raised a refund request for the above mentioned order on 17 Feb 2017. Till date the refund was posted also the Shipping charges was not credited back. I sent several mails and the replies I got you date is
Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number 33280731.

We have forwarded your request to the concerned team and we shall get back to you as early as possible.

In case of any further assistance and feedback, you can write us back at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team
SM

But they haven't called me back regarding the delay instead when I'm reraising the issue they copy paste the above reply. I'm not gonna leave this as it is.
The resolution of this complaint should be in the form of Call Back to my Number & The refund for the product & shipping charges of ₹ 200 for which the Bill I Have submitted should be refunded in the form of Cash Deposit to my Bank Account that I have already provided.

If there is no response for this Complaint then this documentation would be taken as a proof and submitted @ Consumer Court as evidence.
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May 15, 2017
Complaint marked as Resolved 
Yepme.com customer support has been notified about the posted complaint.
Verified Support
Apr 13, 2017
Yepme.com Customer Care's response
Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of courier charges against order number 33280731.

We have forwarded your request to the concerned team and we shall get back to you as early as possible.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme
Oct 29, 2017
Updated by Santhosh perfectionist
Posted the refund hope after several followups and escalations. Mostly after 1 month
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