[Resolved] Yepme.com — refund process

kuldeep100050

from Bengaluru, Karnataka

Website:

yepme.com

I was tried to order a pant at 21 feb 2018 of rupees 602 and the order number is 34049343. At that time order is failed and money is also detected from my wallet (Mobikwik). I contact them and they said send us the wallet statement of transaction. I sent mobikwik statement of transaction and they raised ticket. On 7th march i was able raised ticket (Ticket no[protected] for refund of money which was detected from mobikiwk.com. They said that within 21 days my money will reverted back to my wallet but still i didn't get my money. Now i tried to contact them but the care number is not available now.

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Jul 23, 2018

Complaint marked as Resolved

The problem is still there it's not resolve yet. I again and aging mailing them on [email protected] but i didn't get any response from their side. still waiting for my money. it's been 6 month. how this problem status changed to resolve?

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2018

Yepme.com Customer Care's response Dear Customer,

This is with reference your concern regarding your order[protected].

We have forwarded your request to the concerned team and we shall get back to you as early as possible

In case of any further assistance and feedback you can write to us at [protected]@yepme.com.

Warm Regards
Team Yepme

Apr 19, 2018

Updated by kuldeep100050 worst service i ever face. still struggle for my own money. Why you are not return my money?

Jun 25, 2018

Updated by kuldeep100050 Still not get my refund. why it is show resolved without resolving my problem.

Jun 25, 2018

Updated by kuldeep100050 who mark this complaint as resolved. it's not resolve yet. still calling and mailing to yepme for my money. but negative response from there side