[Resolved] Yepme.com — Returning of wrong material | |||||
Sir i have made a order with yepme on 33097171 dt 06.01.17 and got delivered on 10.01.17. But i found that the same not matched with images shown in their website and i have made return request 2922868 on 25.01.17 and they have agreed to organise for return pickup on 28.01.17. But even now the return pickup has not been done While checking with their customer care team, they are informing that they don't have return pickup arrangement now and contract with return logistics team has been lapsed and i need to return the same on my own Lapsing of their contract is least bother issue to me and they must collect this material back from me and refund my amount as totally fed-up with this kind of worst service level from Yepme Was this information helpful? | |||||
Mar 8, 2017 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. Verified Support Feb 03, 2017 Yepme.com Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused to you. This is in reference to your concern regarding refund against order number[protected] We regret to inform you that due to some internal issues with our courier partner we are unable to provide you the reverse pick up from our end therefore we would request you to kindly send the product preferably through speed post at a below mentioned address: Growthways Trading Pvt. Ltd. K-618, Rangpuri Ext. A-Block, Near Tata Telco bus service station, New Delhi–110037 Also please ensure to share the courier name and AWB number with us on [protected]@yepme.com for faster processing of your request. Kindly note that it is important to send the product back within 14 days of making the replacement request. In case of any further assistance and feedback, you can write us back at [protected]@yepme.com Warm Regards, Yepme | |||||
 2 Comments | |||||
Comments
I became recent victim after purchasing from yepme.com.
It seems in prima facie that yepme.com is doing unethical business, trying to cheat customers and making fraud. I myself tried to call over the customer care number Customer Care[protected]:00 AM - 7:00 PM (7 Days a week) given on their website and also tried to send the email at customer.[protected]@yepme.com but both are not working. Yepme has tailored their phone as well as email not to respond as they know they are doing will-full cheating.
However hard you may try to contact them, but they will never respond. So WHAT IS SOLUTION !
Do not worry, you just need to file a complaint with consumer court at to http://www.consumerhelpline.gov.in or call at[protected]. Remember, before, filing complaint you have to show that you tried your best to contact yepme.com but they did not respond to your call/email. Do the Audio Recording the music tone you are getting on yepme costomer care number, it will show the date and time duration you tried to contact them. Even the return emails shows that email of yepme is not working. This is another evidence. When you file your complaint with consumer court, they will enforce yepme not only to resolve your genuine issue but also will ask yepme to suitably compensate you for your legal expense, time wasted due to issue created by yepme, etc.
Hope it will resolve your issue. Contact me for any further help. Stand for your right, to ensure justice do hesitate fight ! One is not hesitating is openly cheating you, but you are hesitating for even asking for your right!
Please spread this message as much as possible to help people. Do not treat it as a spam.
Further source: https://en.wikipedia.org/wiki/Yepme
History
Yepme.com, was launched in April 2011 by three alumni of Indian Institutes of Technology and Indian Institutes of Management: Vivek Gaur, Sandeep Sharma and Anand Jadhav. Gaur (CEO) has experience building successful online companies like...
How shameful it is, when IITians are doing such fraud and cheating. Let us use social media platform to hit them back for their mal-practices.
Santosh/Delhi
It seems in prima facie that yepme.com is doing unethical business, trying to cheat customers and making fraud. I myself tried to call over the customer care number Customer Care[protected]:00 AM - 7:00 PM (7 Days a week) given on their website and also tried to send the email at customer.[protected]@yepme.com but both are not working. Yepme has tailored their phone as well as email not to respond as they know they are doing will-full cheating.
However hard you may try to contact them, but they will never respond. So WHAT IS SOLUTION !
Do not worry, you just need to file a complaint with consumer court at to http://www.consumerhelpline.gov.in or call at[protected]. Remember, before, filing complaint you have to show that you tried your best to contact yepme.com but they did not respond to your call/email. Do the Audio Recording the music tone you are getting on yepme costomer care number, it will show the date and time duration you tried to contact them. Even the return emails shows that email of yepme is not working. This is another evidence. When you file your complaint with consumer court, they will enforce yepme not only to resolve your genuine issue but also will ask yepme to suitably compensate you for your legal expense, time wasted due to issue created by yepme, etc.
Hope it will resolve your issue. Contact me for any further help. Stand for your right, to ensure justice do hesitate fight ! One is not hesitating is openly cheating you, but you are hesitating for even asking for your right!
Please spread this message as much as possible to help people. Do not treat it as a spam.
Further source: https://en.wikipedia.org/wiki/Yepme
History
Yepme.com, was launched in April 2011 by three alumni of Indian Institutes of Technology and Indian Institutes of Management: Vivek Gaur, Sandeep Sharma and Anand Jadhav. Gaur (CEO) has experience building successful online companies like...
How shameful it is, when IITians are doing such fraud and cheating. Let us use social media platform to hit them back for their mal-practices.
Santosh/Delhi
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+91 11 6637 2424 (Customer Care)
+91 124 6637 2424 (Customer Care)
Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
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Why was the product not delivered?
What is the next step? You will Deliver it again or Refund.
The order no is 33222352.
Something like this isnt expected from an online retailer. Respond at earliest.