[Resolved] Yepme.com — Shoes not delivered | |||||
My order no is 33776122. After 15 days still not received my shoe. Status while tracking the order is still showing ready for dispatch. I tried to call the customer care but every time they keep me waiting for more than 10 min. I am unable to place cancel order on the site as login is also not doing with my i'd and password. I tried to complain on company web but msg displayed that due to technical issue unable to log the complain. The no. Given for the assistance does not exists I want to cancel the order and refund the amount. Was this information helpful? | |||||
Aug 18, 2017 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. Verified Support Jul 15, 2017 Yepme.com Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused to you. This is with reference to your concern regarding order number 33776122. We would like to inform you there were delay in dispatch of this order but finally we had dispatched it with our courier partner through Delhivery with this [protected] airway bill number. Please receive this order. In case of any further assistance or feedback, please feel free to write us back at [protected]@yepme.com Assuring you of our best services always! Warm Regards, Yepme Team | |||||
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+91 11 6637 2424 (Customer Care)
+91 124 6637 2424 (Customer Care)
Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
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But I don't want the shoes now it is already so much delayed. I want the cancel the order and refund my amount.