I, sarla gupta, the holder of saving a/c no. [protected] with your ludhiana 2 branch. I deposited a cheque of dollar 151/- on 22th sept. 2019. On 25th received a massage for deduction of rs. 1180/- further on 29th oct rs 8408.29 were credited to my a/c with rs 340/- as charges again. The rate of dollar at the time of conversion was rs 69.49 as mentioned by your bank. This way your bank deducted dollar 30 and i was charged dollar 52 approx. As charges. I tried the branch and some superiors as well but they didn't do anything till now. I made a request earlier also. The complain no. Is ceo [protected], but still no response till now. I therefore, request to kindly get settle my claim of dollar 151/- as other bank paid rs 10255/- against dollar 151 to my sister.
Regards
Sarla gupta, b-34/7209, durga puri
Haibowal kalan, ludhiana-141001.
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