Yes Bank — Credit card Payment Harassments

Satyavani G

Apr 20, 2022

Address:

Hyderabad

I have a due to pay credit card bill. But due my health conditions and job loss I am requesting them to give time and i will pay. But they are calling my relatives and coming to home and creating noise. Using abused words on me. As a girl I have to committee suside for that words. They are using very bad words.

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Comments

Munmun9231

Apr 28, 2022

As per RBI guidelines, no bank can resort to harrasment in the name of recovery. I would advise you to record the conversation wherein you also seek the details of the agency where these individuals are working for, because the banks usually deploy third parties for recovery efforts. Once u record the harrasment, raise a complaint with Yes Bank and i[censored]nresolved within 30 days, raise a complaint with banking ombudsman. Be assured it will get resolved i[censored] have ample proof.