Yes Bank — delay in issue of debit card kharghar branch navi mumbai. cust id xxxxx03

 
1 Review
 r sampath on Jan 12, 2019
Password expired and debit card was also blocked by yes bank as it was not used for long time. Yes bank delayed the issue ofnew debit card by 17 days because of which i could not do net banking because of which i incurred monitary loss of apx 20, 000 rs. Also i had to go out of station and could not pay hotel bills, taxifare etc.
To my complaint in this regard, bank replies repeatedly that some officer spoke to me on phone and that i am satisfied with his answer and that they are closing the complaint. The bank makes such false and fraud information cheating the customer.
Rbi should take strict action against such irresponsible and useless banks.

Complaint Status


[Jan 12, 2019] Yes Bank customer support has been notified about the posted complaint.
Updated by r sampath, Jan 12, 2019
For most of the complants, they write that case is resolved and complaint is closed even thogh the issue remains unresolved .They give false statistics to RBI that they attending consumer complaints.
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    Customer satisfaction rating
    6%
    Complaints
    427
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    36
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    phone
    +91 99 8729 0909 [Mumbai]
    +91 99 5839 0909 [Delhi/NCR]
    +91 99 7439 0909 [Gujarat]
    location
    Nehru Centre, 9th Floor, Discovery of India, Dr. A.B. Road, Worli, Mumbai, Maharashtra, India - 400018
    Yes Bank - delay in issue of debit card kharghar branch navi mumbai. cust id xxxxx03