Submit a Complaint
Banks
Yes Bank

Yes Bank — Harassment call

Address:Worli, Mumbai

To whom so ever it may concern.

Myself Nishant Patel holding an yes bank rewards plus credit card [protected] with an outstanding of 53000 or more. Due to financial issues I'm unable to pay the amount I owe. Also I'm the only one earning in my family, there no other source of income. Salary is the only source of income. On salary there are EMi's (HL & PL") running. Now a days recovery agent are harassing me by calling me continuously. They had taken home visit and captured pics of my home where I'm staying. . I will pay the amount I owe. By continuous calls from recovery agent I'm loosing my mental stability. Also I'm going through critical family issues. Pls look into the matter. I had many times stated about my financial condition and the harsh situation I'm facing now, but the officials are least bothered.
Was this information helpful?
No (0)
Yes (4)
Yes Bank customer support has been notified about the posted complaint.
Mar 01, 2022
Updated by nishu_p Still the bank officials are harassing me. I'm dealing with tough situation related to family issues.
Complaint comments 
2 Comments

Related Yes Bank reviews

[Resolved]Yes Bank - Cyber Fraud Vide Cr. No 0294/2023 Bellanduru PS[Resolved]Yes Bank - Tampered Auto metre - Mumbai[Resolved]Yes Bank - Credit card bill to emi[Resolved]Yes Bank - Illegal billing of Credit Card2[Resolved]Yes Bank - Aeps fraud
View all 698 Yes Bank Reviews

Comments

As per RBI guidelines, no bank can resort to harrasment in the name of recovery. I would advise you to record the conversation wherein you also seek the details of the agency where these individuals are working for, because the banks usually deploy third parties for recovery efforts. Once u record the harrasment, raise a complaint with Yes Bank and i[censored]nresolved within 30 days, raise a complaint with banking ombudsman. Be assured it will get resolved i[censored] have ample proof. Once u have the proof, provide ur complaint number here as an update.
Reply
I am harassed by getting two to three daily calls to convert dues into EMI. I have blocked the phone number from which I receive a call. While writing this I got a call from [protected].
please get rid of this.
I am a YES bank credit card user. my contact no. is [protected]
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yes Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    698
    Pending
    0
    Resolved
    82
    View all 698 Yes Bank reviews & complaints
    Yes Bank Phone
    +91 99 5839 0909 [Delhi/NCR]
    +91 99 8729 0909 [Mumbai]
    +91 90 0839 0909 [Bangalore]
    Yes Bank Address
    Nehru Centre, 9th Floor, Discovery of India, Dr. A.B. Road, Worli, Mumbai, Maharashtra, India - 400018
    View all Yes Bank contact information