Yes Bank — Rude language by bank employee

Address:

Kolhapur yes bank kawalanaka kolhapur

I had an used car loan in YES BANK, Kolhapur branch. Which was closed on 3rd of march2022. But there was delay in issuance of NOC from the bank side since last 25 days. The employee stated that NOC will be handover within 15 days. Now trying to call the bank employee, but he doesn’t receive the call, neither he accepts the call of his own Branch Manager. Trying from else one phone the Employee uses rude and inappropriate language to the consumer. Need a strict action on this issue