Yes Bank — Uninformed charges on credit card

Yes Bank — Uninformed charges on credit card

S Srijith sri from Khanapur, Karnataka Jul 8, 2021 Jul 8, 2021 This thread was updated on Jul 8, 2021

I have been forced to purchase the credit card with explanations about the benefits even though I have denied and I have never used a single rupee from the card, also I have confirmed with yes bank agent that I can close the card anytime with no charges apart from annual charges. Now, I have received few statements through email stating I will have to pay some charges which I'm not aware of that and never informed me before receiving the card. I have been receiving calls everyday several times and emails stating I need to pay 356/- also they have mentioned collection agent might reach me out to collect the money. +1 photos Was this information helpful? No (0) Yes (0)
Yes Bank customer support has been notified about the posted complaint. Jul 08, 2021 Updated by Srijith sri I have been forced to purchase the credit card with explanations about the benefits even though I have denied and I have never used a single rupee from the card, also I have confirmed with yes bank agent that I can close the card anytime with no charges apart from annual charges. Now, I have received few statements through email stating I will have to pay some charges which I'm not aware of that and never informed me before receiving the card. I have been receiving calls everyday several times and emails stating I need to pay 356/- also they have mentioned collection agent might reach me out to collect the money.
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